Lean on me. 

You can tell what Timo means by "lean and agile" just by looking at his workplace: a laptop and a smartphone are all he needs for his workflow. He is gradually spreading this work vibe throughout the firm. With great success.

Slick and streamlined processes are the way to go.

At SMP, Timo is in charge of standardizing and optimizing all our processes across all SMP offices. At first glance, this task would seem very technical in nature; yet in reality it is a real people's business. By continuously improving internal processes and by rolling out suitable software, Timo significantly facilitates all of his colleagues' day-to-day work. And that is exactly what matters to Timo. He regards his role as that of a personal intermediary between people, technologies, and slick and streamlined processes.